Privacy Policy

Last Updated: June 2026

Overview

At THE RACK, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Name
Email address
Phone number
Shipping address
Billing address
Payment information

Website Information

IP address
Browser type
Device information
Pages visited
Products viewed
Website activity and usage data

This information helps us improve your shopping experience and operate our website effectively.

How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange shipping and delivery
Contact you regarding your orders
Provide customer support
Improve our website and services
Send updates, promotions, or new product announcements
Prevent fraud and unauthorized activities

We will only use your information for legitimate business purposes.

Sharing Your Information

We do not sell your personal information.

Your information may be shared with trusted service providers who help us operate our business, including:

Payment gateway providers
Shipping and courier partners
Website hosting and e-commerce platforms
Marketing and analytics services

These providers only receive the information necessary to perform their services.

Cookies & Analytics

Our website may use cookies and similar technologies to improve user experience and understand website traffic.

Cookies help us:

Remember your preferences
Improve website performance
Analyze visitor behavior
Provide relevant content and promotions

You may disable cookies through your browser settings if preferred.

Marketing Communications

If you subscribe to our newsletter, promotions, or updates, we may occasionally send marketing communications.

You may unsubscribe at any time through the unsubscribe link provided in our emails or by contacting us directly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While no online system is completely secure, we continuously work to maintain appropriate security measures.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of your information

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.

Continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

THE RACK
One Rack · Infinitee Stories

Email:
infiniteestudio.contact@gmail.com

Official WhatsApp:
+60 11-5651 4368

Instagram:
@therack.infi